Refund policy

Version 1.1 (November 2026)

Try before you buy

The online edition can be used free for 14 days, so you can check the toolkit suits you before buying.

Refunds

If the Software does not work as described, contact us within 30 days of purchase and we will help fix the problem or refund you. We also refund purchases made by mistake if the licence key has not been activated. This does not limit your rights under the Australian Consumer Law.

How to ask

Email support@manicnetworks.net with your order number. Refunds are paid to the original payment method; the related licence key is revoked.